Refund Policy

A LEGAL DISCLAIMER

At Fantasy Weekend HTX, we take pride in providing our attendees with high-quality, made-to-order merchandise, creating a unique and memorable experience for everyone involved. Due to the custom nature of our merchandise, all sales are final, and we cannot offer refunds once an order has been placed. We appreciate your understanding that this policy ensures each item is uniquely tailored for you, contributing to the vibrancy and exclusivity of the Fantasy Weekend experience.

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For event tickets and costumes, please note that Fantasy Weekend HTX does not handle direct sales or ownership. As such, we are unable to process refunds or exchanges for these items. If you have concerns or require assistance regarding tickets or costumes, we kindly ask that you reach out directly to the respective bands or ticket vendors. They will be best equipped to assist you with your inquiry and provide the support you need.

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We're here to ensure your experience is as smooth and enjoyable as possible. Should you have any questions about our refund policy or need further assistance, please do not hesitate to contact us at info@fantasycarnivalhtx.com. Thank you for your support and understanding, and we look forward to celebrating the vibrant spirit of the Caribbean with you at Fantasy Weekend HTX.